Hair Appointment –
Consultation Guide

Thinking of changing your hairstyle?


Want to feel confident that a new hairstyle will suit you?


It can be overwhelming to know what would suit you or your hair.

Is it right for my hair type? Would I suit that colour?
Is it easy to manage? Will my friends like it?
What if I hate it?

Here’s your helpful guide ‘Consultation Guide’ to help answer these questions. 
The first 10 minutes is the most important part of your hair salon visit.

  • You end up with a style that suits you, your lifestyle and hair type.
  • There are no nasty surprises when deciding on a style or understanding the investment in time, effort and cost.
  • You have an understanding of the upkeep and maintenance of your style and what is possible.

4 points next are the what you should cover when discussing your new or updated hairstyle or colour.

Below we reveal the 5 Questions you need to know the answer to.

Is Your Stylist Qualified?

salon pricing

Qualified stylists will have comprehensive training to help you discover what style will suit you, your budget and your lifestyle.

You may have 2 stylists working on your hair. A colourist and stylist and this is quite normal as stylists can specialise in different services.

Depending on the complexity of the colour for example you may have some one still doing training applying your colour or toning your hair at the basin. This is quite normal.

If you want to know how the procedure will be carried out ask your stylist. If the salon has qualified stylists they are usually taking apprentices through training and they have to pass exams as they go so will be very competent in certain areas but still need supervision in others.

Some salons also have tiered pricing for Directors, Principal Stylists and Emerging Stylists.

How Much Maintenance?

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How often will the new style need styling and washing?

What hair products will you need at home to keep your style and/or colour looking good?

Get ideas for different looks: easy style, going out, no product at home.

Ask for blowdrying tips to help you.
Ask about fringe trims.
Would your colour benefit from a midterm tone or treatment?

Will you need special salon treatments for hair health?

Does this style need progressive sessions to achieve the desired result? What assurances do you have of an outcome?

All hair is different, but it is crucial that you understand the range of possible outcomes.

We have some helpful styling blogs HERE

How Much Time and Investment?

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Ask how often your hair needs to be redone and whether specialised salon treatments will be needed to keep it in good condition.

What are the consequences of not maintaining the style with salon visits and at-home products?

Can the style can be maintained with smaller colour jobs. You may not need a full head of foils or the foils with your retouch every visit.

Making informed decisions. Styles not kept in shape or colours not maintained can become damaged and very hard to manage.

What special products must you have at home to maintain and enhance your style?

Is it a specialised service that will require ongoing initial visits to get the desired result?

See our colour guide HERE

Is The Style I like Right For Me?

Discover how different shapes, styles and techniques can work with your hair type. 

Understand the stylist’s language and ask for clarification if you are not sure. For example ..what does shaping really mean?

What adjustments can be made to help a style suit you? The style may need to be a little longer at the back or shorter over your ears to help achieve the flattering look you are after.

Ask about the consequences of layering on your hair.

What will texturing do to the behaviour and condition?
How will it look with and without products?
What type of fringe would suit your face shape?
Do you need softness or fullness at the back?

Is your hair suited to a textured look?
How will your wave affect the style as it grows?

5 Questions to ask –
Your Hairstylist

Ask these questions and you will take some initiative in the hair consultation.

  • Are they qualified and have they received extra in-salon training?

Most good salons will show off the fact that they do extra education and training.

  • What professional products do they use?

This should be obvious from the get go.

  • What happens if I don’t like it or are not satisfied with the style?

Get a clear direction about a big change.

  • What is the investment and time involved for me?

You should be left in no doubt how much your hair will cost and what else is involved in the upkeep.

  • What style advice and product tips do I need with my new hairstyle?

Don’t be shy to ask all the questions!

About Absolute Hair

Our detailed stylist training program is specifically designed to help with consultations and helping stylist get results our customers want.

With all the craze on social media showing make-overs looking simple and easy, it’s even more important now to be clear communicators and guide customers through the options.

We have many incredible products at our fingertips and can now do more with hair than ever before

but

it is only through careful communication and wise application that we can assist our customers to a hairstyle that they not only love but one they can live with every day.

Receive a New Customer Gift Voucher for your first visit.

Yes please! I want a new customer voucher.

CLICK HERE FOR YOUR VOUCHER

Are you ready to give yourself an amazing hair experience?

We would love to see you at the Salon. Join the New Customer Club and receive a Free Gift Voucher.

Treat yourself. You deserve it.